In order to enhance management, operations, and workflow efficiency in the context of rapid technological development, the Company organized a training course on the application of Artificial Intelligence (AI) in work, with the participation of the Board of Directors, department heads and deputy heads, as well as operational staff from various departments.
Training session overview
During the program, the instructor introduced and analyzed key topics:
- Overview of popular GenAI tools: ChatGPT, Grok, Gemini, and AI applications supporting management and office tasks.
- Advantages and limitations of AI adoption: its ability to support data analysis, task automation, and creative content suggestions, while also highlighting its limitations regarding accuracy, security, and dependency on source data.
- Guidance on effective use of prompts: how to build questions, make specific requests, and practice directly with real work scenarios such as report drafting, data aggregation, and decision-making support.
The training course not only provided knowledge sharing but also carried deep practical significance. By exploring and practicing with AI tools, participants had the opportunity to improve productivity by shortening the time required for report writing, data consolidation, and information analysis. They were also effectively supported in management and decision-making tasks through AI-generated suggestions, scenario-building, and option comparisons. Furthermore, AI application fostered creativity at work, particularly in planning, training material development, and communication content creation.
The training session was conducted in a serious yet open atmosphere, with participants practicing directly on electronic devices and exchanging experiences on AI application in management, operations, and customer service. This initiative is a testament to the Company's commitment to staying ahead of technological trends, gradually integrating AI into management and operations, thereby contributing to improved service quality and meeting the increasing demands of business activities.
Highlights from the training session:
